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dotcom
05-03-2006, 06:26 AM
I bought the diamond skin(vbulletin 3.5.4) from your website yesterday(03/05/2006).But
have not yet got the download link for that? Also for the free skin my
choice is pod . Please send me the download link asap.

My paypal transaction id is 7YS02190R9607422A

Kevin
05-03-2006, 03:42 PM
dotcom,

Any chance the transaction ID is actually 47613099K90449025? I'm not seeing any recent transactions with the ID above.

If you don't mind, please forward a copy of your PayPal confirmation email to support@cinvin.com and I'll get this straightened out right away.

Thanks,
Kevin

dotcom
05-03-2006, 04:03 PM
I am doing it right now

dotcom
05-03-2006, 04:07 PM
Kevin, Just forwared the PayPal confirmation email to support@cinvin.com

Kevin
05-03-2006, 04:54 PM
Right now I can't explain why the transaction IDs don't match but based upon the email in the receipt you forwarded to me and the PayPal history I went ahead and manually added the licenses.

The next time you visit the Members Area you should see the license for the style that was purchased and the license that you selected for your free choice as well.

Sorry for the problems you encountered. I'll have to dig around PayPal a bit to find out what they IDs are different.

Thanks,
Kevin

dotcom
05-03-2006, 04:57 PM
Thanks a lot Kevin.Your skins are amazing

Kevin
07-06-2006, 11:18 AM
I believe the problem has been eliminated based upon some code testing & subsequent testing last night & this morning.

If anybody still experiences the problem please let me know ASAP either by PM or by the Contact Us page.

Also, remember, as you go through the PayPal screens you must click through each of the screens and on the last PayPal screen the "Continue" button will take you back to here.

Thanks,
Kevin